Emergency Water Removal - What You Should Know.

Water damaged homes/businesses can create and expose homeowners/workers to a wide range of heath concerns. Acting quickly to prevent further damage to your property is 1 of the most important steps to take. When this happens to you DON’T PANIC! Call the professional water damage restoration experts at STEAMWAY CRAFSTMEN. Our trained and certified experts will respond to your property immediately (Normal response time within 1 hour) to assess the water intrusion and provide you with all procedures that will need to be performed to insure your property is rapidly and  efficiently back to pre-loss conditions. Our professionals will arrive with moisture detection equipment that will pin point exactly what materials are affected in your property. Steamway Craftsmen will establish moisture content /drying goals for the home/business  and will provide the business owner/homeowner with proper documentation of the readings, which will be taken daily until the drying goal has been achieved. In addition Steamway works closely with all insurance companies and property management firms, pictures are taken before works is performed, during restoration process and after restoration has been completed. All photos and documentation of the drying process will be available to all of our customers!


At Steamway Craftsmen our goal is to take a difficult situation and resolve it as quickly and painlessly as possible. 



Click on the images below to learn about the three categories of water sources, water damage, and our specialized procedures...                         





The Four Primary Classifications of Water Damage

Along with the three major categories of water damage listed above, there are four classifications relating to the amount of water present.

Class 1

Class 1 is the least amount of water, absorption and evaporation.  It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture.  Little or no wet carpet and/or cushion is present.


Class 2

Class 2 involves a large amount of water, absorption and evaporation.  It affects at least an entire room of carpet and cushion (pad).  Water has wicked up walls less than 24 inches.  There is moisture remaining in structural materials and substructure soil.


Class 3

Class 3 involves the greatest amount of water, absorption and evaporation,.  Water may have come from overhead.  Ceilings, walls, insulation, carpet, cushion and subfloor in virtually the entire area are saturated.


Class 4

Class 4 relates to specialty drying situations.  Wet materials with very low permeance/porosity (e.g. hardwood, plaster, brick, concrete, light weight concrete and stone).  Typically, there are deep pockets of saturation, which require very low specific humidity.  These types of losses may require longer drying times and special methods.